This blog has been designed by the teachers of the English and French departments of IES Hotel Escuela to help students of the professional familiy of Hotel, Catering and Tourism improve their speaking skills.

Ce blog a été créé par les professeurs de français et anglais de l'École Hôtelière IES Hotel Escuela afin d'améliorer la compétance orale des apprennants des branches d'Hôtellerie-Tourisme.


martes, 13 de abril de 2010

RECEIVING GUESTS, TAKING ORDERS AND RECEIVING PAYMENT

Here is a template for you to practise when receiving guests, taking orders and dealing with money in the restaurant.
Receiving Clients, Taking Orders and Receiving Payment

And now it is your turn to play roles:
STUDENT A
You are the head waiter in a restaurant. Someone comes to have lunch. Greet him, escort him to his table, offer the menu card and wine list, take the order, explaining dishes if necessary and, finally, bring the bill when required. Remember that you must be polite.

STUDENT B
You are going to have lunch in a restaurant. You would like a table by the window. When the head waiter shows you the menu card and wine list, ask for an explanation about some of the dishes before choosing. Once you finish your meal, ask for the bill.

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